PinnedDumbing down (or is it actually removing barriers?)As part of Services Week I gave a talk on ‘Content design: writing for everything’ where I went through the usual stuff:Mar 12, 2021Mar 12, 2021
Published inDigital DorsetSo you want to do remote user testingWe’ve just migrated our website to a new platform (Placecube) and asked ourselves the question: how can we make sure our website is just as…Jul 29, 2021Jul 29, 2021
Published inDigital DorsetHands up who likes FAQs?I don’t. I find myself scrolling through the list, willing my question to come up. It rarely does. Instead I find random questions and…Feb 5, 2021Feb 5, 2021
